Monthly packages
Essential, Plus or Premium — the same professional service with 10, 20 or 30 support hours each month.
Monthly service packages
$495/ month
10 support hours per month
Steady, lighter support for a focused workload.
About 2.5 hours of work per week, on average.
$895/ month
20 support hours per month
Regular weekly support across your daily operations.
About 4.5 hours of work per week, on average.
$1,395/ month
30 support hours per month
Our largest allowance for a busier monthly workload.
About 7 hours of work per week, on average.
No. Monthly hours are working time, not continuous phone staffing, and standard packages do not include 24/7 monitoring. We provide support during the coverage windows agreed in your onboarding paperwork.
No. We don't use rigid door-count restrictions. Every company's workload is different, so we talk through your portfolio and priorities and recommend the package that fits.
We let you know in advance as your allowance approaches its limit. Additional hours are $60 per hour and are only added with your advance approval.
No. We coordinate with your approved vendors and keep you informed, but you approve all work, costs and payments unless you have separately granted TPLS written authority. We do not perform repairs or supervise construction.
For any immediate threat to life or safety, residents and staff should call 911. Within agreed coverage windows, we follow your approved escalation procedures and contact your designated representatives.
Ready when you are
A short introductory conversation is all it takes to see whether TPLS is the right fit for your company.
